Outsource IT AMC Services in Dubai, UAE by IBT!
At IBT we don’t just maintain IT systems we protect business uptime like it’s our own. Since 2009 more than 1,000 UAE enterprises from Dubai’s top banks, hospitals & UAE’s Government have trusted us to keep their infrastructure running smooth stable and secure. With over 10+ million IT issues resolved yearly and 99.9 percent uptime tracked across every SLA our AMC services go beyond break fix and offer complete peace of mind.
Trusted by the Our top enterprises
IBT's Tailored IT AMC Services for UAE Enterprises!
From 2009 to 2025, we’ve supported over 1,000 businesses across Dubai and the UAE. From hospitals and banks to logistics firms and government entities, our AMC services are designed around the real world not off-the-shelf plans. We study your current systems, anticipate your pressure points and customize your AMC coverage to stay one step ahead of failures, audits and slowdowns. Every contract is built to perform at your pace and grow with you.
IBT’s Focus as Leading Dubai IT AMC Company in UAE
Since 2009, over 1,000 UAE businesses have trusted IBT to manage and maintain their IT infrastructure. With 10M+ service events resolved, our AMC solutions ensure systems stay online, problems are caught early and your operations remain uninterrupted and predictable all year round.
99% Up-Time Gurantee
Our AMC agreements are built on SLA-backed uptime. We track every fix, show you real numbers and prevent costly slowdowns by keeping your systems stable from server to endpoint. That’s how we maintain 99% verified uptime across contracts.
Certified Professionals
Get direct access to certified experts for network patching, server health checks and compliance support. Our engineers hold credentials from Microsoft, Cisco and VMware, solving issues right the first time - not recycling your request.
Pro-Acitve IT Resolution
We don’t wait for alerts. IBT’s AMC support is built to detect and solve problems before they impact your business. Our monitoring catches early signals and automates updates that keep systems healthy, secure and fast.
Cost-Effective Solutions
Outsource IT AMC with IBT and cut reactive support bills. Our flat-rate plans, bundled coverage and fewer escalations help businesses save up to 25% yearly on IT maintenance - while improving uptime and reducing vendor clutter.
Industries We Serve with IT AMC Support
We’ve handled endpoint security for clinics in Dubai Healthcare City, upgraded servers for fintechs in DIFC and ensured zero data loss for retail chains in Mall of the Emirates. Whether you run manufacturing in Jebel Ali, logistics in Sharjah, or media in Abu Dhabi, our AMC systems are tailored for your workload, scale and industry compliance. With 16+ years in UAE, we know how to make IT work for your goals.
Middle East-Based Support That Moves as Fast as You Do
From our office in Barsha Heights, our bilingual engineers provide full-spectrum IT AMC services to 1000+ Dubai, UAE and Middle East based firms. We’ve delivered secure infrastructure audits for UAE government bodies, Fortune 1000s and 500s resolved backup failures for healthcare groups and helped local banks achieve zero-downtime targets. When you work with IBT, you’re backed by native infrastructure knowledge, onsite visits in hours and the fastest response SLA in the industry – all rooted right here in Dubai.
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Benefits of Outsourcing IT Needs
Our AMC clients don’t just get reactive support – they get infrastructure that runs better, breaks less and adapts to new business needs without monthly surprises. From system audits to firmware patching and network health checks, we make maintenance feel invisible. That’s how you cut waste, control cost and get time back to grow.
Uptime Built into the AMC Itself
We track, prevent and patch before your team even notices a lag or failure. IBT’s AMC clients consistently hit above 99% uptime with our auto-monitoring and real-time fault detection. There’s no need to log tickets when the issue’s already fixed behind the scenes.
Scheduled Onsite and Remote Visits
One Contract. Many Vendors. Zero Gaps.
Hardware and Software Lifecycle Support
No more chasing warranty info or guessing when servers might fail. IBT’s AMC agreements include device audits, EOL planning and upgrade timelines - helping you replace at the right time, not the costly time. Smart replacements, not panic buys.
Compliance That Doesn’t Break the Flow
Your data stays safe and your systems stay compliant. IBT AMC includes checklists for ISO, NESA and sector-specific standards. We handle patch rollout, access control logs and audit-ready reports so you don’t scramble during surprise inspections.
AMC with ROI, Not Just Coverage
Our Latest Projects
We are specialists in both economics and information technologies and we apply our full range of talent to creating the perfect solution for each client’s needs.
Your IT AMC OutsourcingNeeds!
Discover Frequently Asked Questions for IT Annual Maintainance Contract
What does IBT's IT AMC for companies in Dubai cover?
From desktop patching & network health checks, server maintenance and data backup audits; We take care of it all. IBT's annual maintenance contract makes preventive care routine rather than reactive. We schedule, "on-site visits, maintain asset health logs and offer response times backed by SLAs." It is made to satisfy Dubai's quick technological needs without putting a strain on your internal IT team.
What sets IT AMC apart from ad hoc IT support?
Ad hoc IT support waits for a problem to arise. Our AMC keeps them from breaking in the first place. It's structured support with performance tracking, accountability and fixed costs. Think of it as regular health checks for your entire IT system, where proactive reviews, patches and upgrades are carried out before a crash happens.
Does IT AMC also help small businesses in Dubai?
Of course, Just by avoiding outages and unexpected expenses, many SMBs that we assist save 20 to 30 percent on their annual IT expenses. Without adding more employees, AMC provides enterprise-level tools, diagnostics and professional assistance to smaller teams. With flat monthly pricing, planning is also made simpler.
Can IBT help with audit readiness and compliance?
Yes, For Dubai firms needing ISO or UAE data law compliance, our AMC services offer system logs, risk checks and audit-ready reports. We keep documentation tidy, test your controls and patch risky points before they get flagged. It’s audit comfort, baked right into your IT contract.
How long does it take to onboard our systems into an AMC?
Three to five working days is typical. First we run a full IT audit, map your infrastructure, then set SLA goals. After the sign-off, we start tracking health baselines, enable alerts and set up communications. No disruption, just faster resolutions and a stronger backbone from day one.
